Refund policy

Last updated: October 18, 2026

United States customers

Each piece is printed just for you, so we don't accept returns or exchanges for change of mind or the wrong size. Not sure about your size? Email us before you order and we'll help.

Misprinted, damaged or faulty? Email contact@thenichecommunity.store within 30 days of delivery with your order number and a photo. We'll send a free replacement, or refund you if a replacement isn't possible. You won't need to send the item back unless we ask.

Wrong item or lost parcel: contact us within 30 days of the estimated delivery date and we'll replace it or refund you.

Cancellations: email us as soon as possible. We can cancel and fully refund your order as long as it has not gone into production yet.

Refunds go back to your original payment method. Your bank may take 5–10 business days to show it.

UK and EU customers

Everything above applies, plus your statutory rights:

14-day right to cancel: you can cancel your order for any reason within 14 days of receiving it. Tell us by email at contact@thenichecommunity.store, then send the item back unused within 14 days of telling us. Return postage is paid by you unless the item is faulty or wrong.
We refund the item price and the original standard delivery cost within 14 days of receiving the return (or proof that you sent it).
Faulty goods: your legal rights for faulty or misdescribed goods are not affected by anything in this policy.